All Systems Operational
IBM-Aspera API Services ? Operational
api.ibmaspera.com ? Operational
ats.aspera.io ? Operational
platform.bss.asperasoft.com ? Operational
Frontend Operational
AoC Legacy Managed Nodes for Built-in Storage ? Operational
Amsterdam (ams) Operational
Dallas (dal) Operational
Frankfurt (fra) Operational
Toronto (tor) Operational
Sydney (syd) Operational
Amazon Transfer Clusters ? Operational
Frankfurt (eu-central-1) ? Operational
Ireland (eu-west-1) ? Operational
Oregon (us-west-2) ? Operational
São Paulo (sa-east-1) ? Operational
Singapore (ap-southeast-1) ? Operational
Sydney (ap-southeast-2) ? Operational
Tokyo (ap-northeast-1) ? Operational
Virgina (us-east-1) ? Operational
London (eu-west-2) ? Operational
N. California (us-west-1) ? Operational
IBM Cloud Transfer Clusters ? Operational
Amsterdam (ams) ? Operational
Dallas (dal) ? Operational
Frankfurt (fra) ? Operational
London (lon) ? Operational
Milan (mil) ? Operational
San Jose (sjc) ? Operational
Sao Paulo (sao) ? Operational
Sydney (syd) ? Operational
Tokyo (tok) ? Operational
Toronto (tor) ? Operational
Washington D.C. (wdc) ? Operational
Osaka (osa) ? Operational
Azure Transfer Clusters Operational
Central United States (ats-azure-centralus) ? Operational
East United States (ats-azure-eastus) ? Operational
North Europe (ats-azure-northeurope) ? Operational
West Europe (westeurope) ? Operational
West United States (ats-azure-westus) ? Operational
South East Asia (azure-southeastasia) ? Operational
London (ats-azure-uksouth) ? Operational
Google Transfer Clusters Operational
United States Central 1 (us-central1) ? Operational
London (europe-west2) ? Operational
Los Angeles (us-west2) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[AoC:API] - Maintenance Notice May 11, 2024 10:00-18:00 PDT
Update - We have decided to re-schedule this maintenance window for May 11th.
Apr 26, 2024 - 14:38 PDT
Scheduled - We will be performing some additional maintenance on April 27th. The maintenance window will last 8 hours. In scope for the maintenance is the following:

* Perform security upgrades to the backend network supporting the AoC API and Web Applicaiton

We need to perform a rolling restart of all services that make up the AoC API and Web Application to perform the upgrade. This may cause lag with event ingestion in the Activity App and the Automation App. API calls may fail during the maintenance window.

Transfers clusters are not in scope for this upgrade. We do not expect any transfers to be interrupted as part of this upgrade.

Apr 24, 2024 - 15:31 PDT
Past Incidents
May 9, 2024

No incidents reported today.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024
Resolved - This incident has been resolved.
May 3, 14:44 PDT
Identified - The issue has been identified and a fix is being implemented.
May 3, 09:49 PDT
Investigating - Our engineering team is investigating an issue affecting the AoC API. Event processing has stalled. We are currently investigating. Events that show are in the Activity App and Automation Apps are delayed.
May 3, 09:36 PDT
May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024
Resolved - The lag in the system has been resolved. File upload notifications should be arriving without delay according to our monitoring.
Apr 29, 23:02 PDT
Update - We are continuing to monitor for any further issues.
Apr 29, 16:47 PDT
Monitoring - Our engineering team has identified an issue affecting the AoC API. Due to this issue, file upload notifications are expected to be delayed for the next 24-36 hours.
Apr 26, 09:45 PDT
Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024
Apr 25, 2024

No incidents reported.